Frequently Asked Questions

PRE-PURCHASE QUESTIONS

Can Anyone Join Your Training Programs?

Sure! As Logan is an online personal trainer everything is done online. All that is required is an internet connection. All communication is also conducted via email. This applies for both Logan and the Fusion Lean team.

Can Fusion Lean Create & Personalize Sports Specific Plans?

The primary goal of Logan’s personalized meal plan’s and workout program’s will always be building muscle and/or losing body fat. Anything other than these two goals should be considered secondary bonuses. Anything sport’s specific e.g. strength, endurance, speed, agility or vertical jump etc. should be considered bonuses to the primary objectives. Now that’s not to say you won’t gain strength, because you will. Or that you will not get quicker, because you will. But they are all bonuses to the primary objectives. As an example if you select “Fusion Lean Inferno” as your goal you will not gain any strength. So if you’re signing up to gain strength for football you’re not going to be achieving much. For a more in-depth insight on this subject send one of the Fusion Lean team an email at the address below.

How Does Email Support Work?

Logan and the Fusion Lean team both reply to all emails ASAP. The response time varies but You expect a reply within 24 hours. Although more often we respond sooner than that. Also just keep in mind our team is based in the US. Due to different time zones you may get a delayed reply when you may normally expect a more efficient one.

Will My Meal Plan Be Tailored to My Personal Requirements?

All meal plans and workout programs are personalized to the individual. Based on (but not limited to) each individuals statistics, daily activity levels, food preferences and goal. A complete macronutrient breakdown is also included with all personalized meal plans. So anything you dislike, cannot access, does not fit your budget or simply want excluded, can be! Logan currently has countless vegetarian/vegan/gluten free and halal clients. He is used to working with a wide variety of clients. Each individual is taken into consideration and catered to accordingly.

Will My Plan Require a Gym Membership?

In order to follow a personalized workout from the Fusion Lean programs, a gym membership is highly recommend for the best results possible if you or not on the Inferno plan, If you are on the Inferno plan the workouts are mostly home based. However like we said before, a gym membership is not mandatory, as we do offer personalized home workout programs. For further enquires pertaining to gym memberships, home gym set ups or limited gym equipment, simply email Fusion Lean support at the below mentioned email address.


POST PURCHASE QUESTIONS

Can I Bulk and Cut at the Same Time?

In order to lose body fat you must be at a calorie deficit. Less calories than your TDEE (total daily energy expenditure) also known as your "maintenance calorie level". In order to bulk up and gain muscle mass you must be in a calorie surplus. Or consuming more calories than your TDEE. So trying to achieve both muscle gain and fat loss at the same time will just not work. It’s like taking two steps forward to then take two steps back. Just focus on one goal at a time, either fat loss or muscle gain. This is why people go on bulking and cutting phases. All the while keeping in mind the ultimate goal of a lean muscular physique. Keep this in mind when making your goal selection.

I Can't Login Into My Account?

If your log in fails you will then be taken to the new log in screen. Once this has happened you will see a new log in screen that will not work. You will need to clear your history, cache and cookies to get back to the original log in screen. The Fusion Lean support team is always here to help, You can email the team at any time if you encounter problems with logging in.(support@fusionlean.com)

What Happens After My Purchase?

When you purchase a Fusion Lean plan you should receive a confirmation email. This email is to confirm your purchase and activate your account with Fusion Lean. Once activated and logged into the members section, you will be required to fill out the questionnaire(s). This is to provide the Fusion Lean team with all the information required to prepare your personalised plan/program. Information you provide will include (but not be limited to) your statistics, daily activity levels, food preferences and goal. Once you have submitted your questionnaire(s) allow Fusion Lean 1-3 days to prepare your personalised plan/program.


PAYMENTS & SUBSCRIPTIONS

How Do I Cancel My Membership?

You may cancel at any time by sending an email through our contact form or directly emailing - support@fusionlean.com

Refund Policy

Please make sure to read our tearms and rights. For more information or to request a refund please emailin us at support@fusionlean.com. Your satisfaction is our highest priority and we will respond within 24 hours, typically sooner.

Subscription Information

The 12 Week Transformation Program is a subscription payment billed monthly (every month). This subscription can be cancelled at anytime by emailing the support team at support@fusionlean.com

What Are My Payment Options?

All you need is a Credit or Debit Card, or a PayPal account. Once you have selected the product you wish to purchase you will be forwarded to the checkout where can enter your details. At this point in time Stripe is our preferred secure method of payment. To pay simply click on the product you want to purchase. Follow the on screen instructions and you should be redirected to the Fusion Lean / Checkout. Again let us know if you have any questions at the support email below and the team will happily assist. support@fusionlean@gmail.com


NUTRITION & SUPPLEMENTS

Can I have a Cheat Meal?

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Can I Have a Snack if I get Hungry?

This includes, but is not limited to things like: Vegetables, Protein Bars, Shakes, Chewing Gum, Coffee, Tea and condiments. There is no concrete way to answer this question as so many factors can come into play. Firstly, the commonality between all the above mentioned is they all have a calorie count and any additional calories are going to be detrimental to your goal. If you have selected “Cut Down” as your goal any additional calories are going to, at the very least stall your progress. If you are bulking, too many increased calories can lead to excessive gains in fat. So regardless of your goal any additional food items not mentioned in your personalised meal plan will need to be substituted in. As for the additional protein shakes just consider them additional calories. Logan ensures all clients minimum protein and fat requirements are meet. So additional protein is not needed. Any protein shakes/bars will need to again, be substituted in. A link on “Pre&Post workout nutrition” can be found under the learn tab of Fusion Lean. Now things like chewing gum, the odd coffee and condiments can all be consumed! In fact we encourage consumption. However not at the expense of your results and keep in mind moderation is key. So having 5 coffees, 1 pack of chewing and drenching every meal in oil/salt is not moderation. Keep it to 2 coffees per day (low fat milk and no sugar). A piece of gum after each meal say. As for condiments only us the bare minimum! Just enough oil so the steak won’t stick to the pan. Just enough BBQ sauce to flavour your meal. Go with a low/zero salt seasoning options. All this is to ensure you the client achieve the results you deserve.

Will Supplements Be Included in My Plan?

With regards to supplements Logan likes to leave them as optional extras. In saying that, highly recommended optional extras. Supplements do work and can definitely provide that edge needed for results. But they are not mandatory for results, as a personalised meal plan and structured workout program are the most important things. So as to leave it open for the client’s own personal views Logan DOES NOT include supplements in the personalised meal plans. The exception being whey protein as we do see this as a staple item to any diet. As a note whey protein can be removed for selection just like every other food item. So although recommended as a staple item, it is still optional. Logan does also provide a “Recommended Supplement Guide” for all clients mainly we have special discounts with Wildfoods.co .